1Delete from the app (fastest)
- Open the TurantLe or TurantLe Partner app and log in.
- Go to Help.
- Tap Delete my account and confirm.
Your request reaches our team. We check that you have no order, request or payment still in progress, then delete your account.
2Cannot open the app?
Contact us from the number you used to register and write "Delete my account". We will confirm it is you, then delete the account.
Contact: +918765666868 · support@turantle.com
3What is deleted
- Your name, mobile number, email and language choice.
- Your listings, tenant needs, job openings, job profile (including the home location you saved), technician profile and photos.
- Your saved addresses and device notification token.
4What we may keep, and for how long
Some records may be kept after deletion where the law, accounting, or fairness to other people requires it, for example order and payment records, reports about misuse, and audit logs of staff actions. These are kept only as long as needed and are not used to contact you or to show you anything.
5How long it takes
We aim to delete your account within 30 days of your request. Your listings and profile are hidden from other users as soon as we start.
हिन्दी में सार
- ऐप खोलें, Help में जाएँ, "मेरा खाता हटाएँ" दबाएँ और पक्का करें।
- हम देखते हैं कि कोई ऑर्डर या रिक्वेस्ट अधूरी तो नहीं, फिर आपका खाता हटा देते हैं। आम तौर पर 30 दिन के अंदर।
- आपका नाम, नंबर, ईमेल, लिस्टिंग, प्रोफ़ाइल, फोटो और पते हट जाते हैं। कानून या हिसाब के लिए ज़रूरी रिकॉर्ड (जैसे ऑर्डर) कुछ समय रखे जा सकते हैं।
- ऐप न खुले तो अपने रजिस्टर्ड नंबर से हमें संपर्क करें।